Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Wallzy. We are committed to delivering your orders safely and on time.
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Customized poster orders may require 2–5 additional business days for design and production.
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Orders are not processed on Sundays or public holidays.
Shipping Time
Estimated delivery timelines:
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Metro Cities: 3–7 business days
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Other Cities & Towns: 5–10 business days
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Remote Areas: 7–14 business days
Delivery times may vary due to weather conditions, courier delays, or high order volumes.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
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Free shipping offers may be available during promotional periods.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp (if provided during checkout).
Customized Products
As all customized posters are made specifically for each customer, production may take additional time before dispatch.
Delayed or Lost Shipments
If your order has not arrived within the expected delivery timeframe, please contact us and we will assist in tracking your shipment.
Incorrect Address
Customers are responsible for providing accurate shipping information. Wallzy is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged Package
If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging.
Contact Us
For any shipping-related questions, please contact us:
Wallzy
Email: wallzy.store11@gmail.com
Instagram: @wallzy.store
Thank you for choosing Wallzy! 💙✨